I’m All Stitched Up accepts returns within 30 days of purchase.

To initiate a return, please email imallstitchedup@gmail.com and include the following information:

-Your name
-The title of the piece
-The date of purchase
-The purchase price (please include a screenshot or photo of the receipt if applicable)
-The reason for requesting a return
-If the art arrived damaged, please include a photo of the damage.

I’m All Stitched Up will provide a paid shipping label for you to return the piece. Please return it in the original packaging if possible. Your refund will be processed when the return has been received.

Please email imallstitchedup@gmail.com with any questions or concerns.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at imallstitchedup@gmail.com.

Exchanges

We only replace items if they are defective or damaged.

Need help?

Contact us at imallstitchedup@gmail.com for questions related to refunds and returns.